Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
LokLok is an independently developed mobile application committed to protecting your privacy. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you use LokLok and related services (the "Service").
Please read this Privacy Policy carefully. If you do not agree with these policies and practices, please do not use the Service. By using LokLok, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
- • Account Information: Phone number, email address, username, password, and profile picture
- • Communication Data: Messages, drawings, and other content you create and share
- • Media Files: Photos, videos, and audio files you upload to LokLok
- • Device Identifiers: Unique device identifiers used for pairing and synchronization
- • Payment Information: Processed securely through third-party payment providers (we do not store credit card details)
2.2 Information Collected Automatically
- • Device Information: Device model, OS version, unique device identifiers, device settings
- • Usage Analytics: Features used, session duration, interaction patterns (anonymized)
- • Log Data: IP address, access times, pages viewed, and referral sources
- • Crash Reports: Error logs to help us improve app stability
2.3 Information from Third Parties
I may receive information from third-party services (e.g., analytics providers, payment processors) only to the extent necessary for service delivery and platform improvement.
3. How I Use Your Information
I use collected information to:
- • Provide, maintain, and improve the Service
- • Authenticate users and secure accounts
- • Enable pairing between devices and real-time synchronization
- • Send service-related notifications and support messages
- • Detect, prevent, and address fraud, abuse, and security issues
- • Comply with legal obligations and enforce our Terms of Service
- • Improve user experience through anonymized analytics
- • Respond to your inquiries and provide customer support
4. Data Encryption & Security
LokLok uses end-to-end encryption (E2EE) for all user communications:
- • Messages and media are encrypted on your device before transmission
- • Servers store only encrypted data; I cannot decrypt or view your content
- • Encryption keys are stored locally on your device, not on servers
- • Industry-standard TLS/SSL is used for data in transit
- • Regular security audits and penetration testing
Note: While robust security measures are employed, no system is entirely risk-free. I encourage users to maintain strong passwords and enable device security features.
5. Data Retention
- • User Content: Stored as long as your account is active. You can delete content anytime.
- • Account Data: Retained for 30 days after account deletion (to prevent accidental data loss recovery)
- • Analytics Data: Anonymized and aggregated; retained for 90 days
- • Backups: Encrypted backups may be retained for 30 days post-deletion for disaster recovery
- • Legal Holds: We may retain data if required by law or legal process
6. Data Sharing & Disclosure
I do not sell, trade, or rent user data. Information is shared only in these limited cases:
- • Service Providers: Cloud infrastructure, payment processors, and analytics platforms (under strict confidentiality agreements)
- • Legal Requirements: When required by law, court order, or government request
- • Safety & Abuse Prevention: To prevent fraud, abuse, or threats to user safety
- • Business Transfers: In case of merger, acquisition, or bankruptcy (with notice to users)
- • With Consent: When you explicitly authorize us to share your information
7. User Rights & Control
You have the right to:
- • Access: Request a copy of your personal data
- • Correction: Update or correct inaccurate information
- • Deletion: Request permanent deletion of your account and associated data
- • Portability: Receive your data in a portable format
- • Opt-Out: Disable analytics and non-essential data collection in settings
- • Withdraw Consent: Stop using our Service at any time
To exercise these rights, contact me at me@actuallyroy.com
8. GDPR & CCPA Compliance
8.1 GDPR (European Users)
If you're in the EU/EEA, you have additional rights under GDPR:
- • Right to object to processing
- • Right to restrict processing
- • Right to lodge a complaint with your local data protection authority
- • We process data only with your explicit consent or lawful basis
8.2 CCPA (California Residents)
If you're a California resident, you may request:
- • What personal information is collected and shared
- • The purposes for collection
- • Categories of third parties with whom we share data
- • Right to delete personal information (with some exceptions)
- • Right to opt-out of "sales" of personal information (we don't engage in this)
Submit CCPA requests at privacy@loklok.app
9. Children's Privacy
LokLok is not intended for children under 18. I do not knowingly collect data from minors. If I become aware that information has been collected from someone under 18, it will be deleted immediately. If you believe a child's data has been collected, please contact me at me@actuallyroy.com
10. Third-Party Links & Services
LokLok may link to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information. This Privacy Policy applies only to LokLok.
11. International Data Transfers
If you access LokLok from outside your country of residence, your data may be transferred to, stored in, and processed in countries with different data protection laws. By using LokLok, you consent to such transfers. We implement safeguards such as Standard Contractual Clauses to protect your data.
12. Data Breach Notification
In the event of a data breach that compromises your personal information, I will notify affected users within 30 days as required by law. Notification will be sent via email to the address associated with your account. Regulatory authorities will also be notified as required.
13. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Material changes will be communicated via email or a prominent notice on the Service. Your continued use of LokLok after changes constitutes acceptance of the updated policy. I encourage you to review this policy regularly.
14. Contact
For questions about this Privacy Policy or to exercise your privacy rights:
Developer
Email: me@actuallyroy.com
Phone: +91 9534029487
Response Time: I aim to respond to all privacy inquiries within 15 business days.
LokLok © 2025. All rights reserved. Your privacy is our priority.